I was hesitant at first to give Zola a shot for many reasons. I was already convinced for the last 2 years that I would eventually buy a Jasper table or equivalent. Jasper had tons of "mid" reviews and was considered the best "bang-for-your-buck" board game table. The problem that I was having is that it felt like every game table company was focused on making a table that functions, rather than a table that can look good too. I found Zola in an Insta ad and was immediately drawn to how good it looked as it's primary purpose: a table; the centerpiece to the room you put it in. When I found Zola, there was only 1 review from an alpha tester of the table, so I was hesitant to pull the trigger on it. It was a combination of the price, the modern design, and fast shipping that got me to take a chance and buy it.
Upon buying it, I realized I had the wrong shipping address and color, thankfully Zola has really great customer service. Someone was able to quickly help me change both issues and sent a follow-up invoice to my email as confirmation of the changes. The customer support agent also answered tons of questions about the company and product and was overall super nice helpful. If you do have questions, they aren't lying about that chat button at the bottom of the screen.
The table shipped in 6 days for me and the assembly was unbelievably fast and easy (like 24 screws on the bottom of the table and you're done). While there was 2 small chips in the wood (both not visible with the toppers on), the overall build quality is stellar. I found myself just feeling the wood after building it and it just felt like quality. The rails (internal and external) are clean and the magnetic strength is perfect for all the accessories. Extra rail accessories can be stored inside the table on the internal rails so you don't have to find places to store accessory pieces (not sure if this is true for the tablet accessory piece). The rails are fully adjustable and removable so they are always aligned. The recessed play area is perfect height (2.5") and the side rails are the perfect width (like 3"?). The included mat has no issue fitting into the recessed area and feels very premium (plus, I love the design). Also, it's not obvious from the listing but this table also comes with a 3x3' mat since the 3x5' table is actually the 3x3 with an extension (the extension gives you the 3x5 mat).
I was contacted personally by the founder of Zola and was asked how the table was. I responded with all of my thoughts and concerns in a super long email. I still can't believe it, but he took the time to respond to every single item I brought up. He even gave tips on table maintenance and assembly that are being included in future instructions. I'm blown away by the customer support that I've experienced with Zola and if you are having any concerns about purchasing a table from a brand that has yet to be established, please consider my review as proof that this company DESERVES to take over the board game table market from other established brands that are metaphorically asleep at the wheel. Hopefully soon there will be some full video reviews online of this table as more and more people find out about it.